⚙️ Implementation Work
As a Sr Implementation Specialist, I bridge the gap between clients and technical teams to deliver seamless digital solutions. My work blends front-end development skills with client-focused implementation strategies, ensuring that projects are deployed efficiently and adopted successfully.
- Translate complex client needs into actionable technical requirements
- Collaborate with cross-functional teams (developers, designers, stakeholders) to bring concepts to life
- Manage content delivery and deployment across digital signage networks, ensuring 99%+ uptime
- Deliver custom onboarding and training sessions, improving team efficiency and user adoption
- Resolve technical issues withintight SLAs(24–48 hours), maintaining client satisfaction and momentum
- Document processes, optimize troubleshooting workflows, and support critical product deployments
- Supported 400+ digital displays with near-perfect uptime across sports venues and QSRs
- Delivered 10+ onboarding sessions that improved operational efficiency by 15%
- Maintained a 95%+ SLA resolution rate for client support tickets, ensuring smooth project delivery
- Improved customer engagement and retention by designing scalable training and support systems
Impact Highlights
💻 Coding Projects
Weather App
A responsive weather app that fetches live data from an API and displays forecasts with a clean UI.
- Built with HTML, CSS, JavaScript (Fetch API)
- Error handling & responsive design
Schitt's Creek Landing Page
A mobile-first landing page showcasing responsive layouts and modern CSS techniques.
- Accessibility & performance focused
- Built with Flexbox, Grid, and custom CSS
World Clock
A responsive clock app that shows real-time for major cities. It's responseive clean code that allows you to check the times in Cities like Los Angeles, Sydney and Lagos.
- Accessibility & performance focused
- Built with Javascript,Flexbox and Custom CSS